worn parts replacement

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worn parts replacement

Postby Poppop » 26 Aug 2016 10

I had a need to replace the wiper on my Pro-Auto Disk Measure and trigger on the Safety Primer Feeder.
Called Lee, looked me up on their registry and sent me new replacements, only paid shpg charges.
That's "Customer Service". Thank you Lee!
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Re: worn parts replacement

Postby Ranch Dog » 26 Aug 2016 16

Same thing happened to me. Order some spare parts online and all I paid was the shipping. Can't beat that!
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Re: worn parts replacement

Postby daboone » 26 Aug 2016 19

About a week ago I ordered a 38spl powder thru expander, not the die just the expander. They sent it to me free of charge. NICE! :D
An ignorant person is one who doesn't know what you have just found out.

When setting a job up for myself it must be Idiot Proof as well, as I am a bigger idiot than most people I know, and I prove it to myself everyday.
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Re: worn parts replacement

Postby Poppop » 27 Aug 2016 18

I believe their business success is due to making and selling a quality product for a reasonable price and great customer service. How can you go wrong.
You may not make millions and millions of dollars but you will continue to remain in business as small business' are supposed to.
If you don't service your customers, somebody else will !!
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