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worn parts replacement

Posted: 26 Aug 2016 09:33
by Poppop
I had a need to replace the wiper on my Pro-Auto Disk Measure and trigger on the Safety Primer Feeder.
Called Lee, looked me up on their registry and sent me new replacements, only paid shpg charges.
That's "Customer Service". Thank you Lee!
Poppop
:D :D :D

Re: worn parts replacement

Posted: 26 Aug 2016 15:52
by Ranch Dog
Same thing happened to me. Order some spare parts online and all I paid was the shipping. Can't beat that!

Re: worn parts replacement

Posted: 26 Aug 2016 18:56
by daboone
About a week ago I ordered a 38spl powder thru expander, not the die just the expander. They sent it to me free of charge. NICE! :D

Re: worn parts replacement

Posted: 27 Aug 2016 17:00
by Poppop
I believe their business success is due to making and selling a quality product for a reasonable price and great customer service. How can you go wrong.
You may not make millions and millions of dollars but you will continue to remain in business as small business' are supposed to.
If you don't service your customers, somebody else will !!